Cookie Policy

Understanding how we use cookies to improve your experience

Last updated: January 15, 2025

Quick Summary

We use cookies to remember your preferences, keep you logged in, analyze site usage, and improve your learning experience. You can control cookie settings through your browser, though some features may not work properly without them.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They help the website remember information about your visit, making your next visit easier and the site more useful to you.

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked to the information obtained from cookies.

Why We Use Cookies

PTEasy uses cookies for several important purposes:

  • Authentication: To keep you signed in to your account
  • Preferences: To remember your settings and preferences
  • Security: To support security features and detect malicious activity
  • Analytics: To understand how you use our platform and improve it
  • Performance: To ensure the platform works efficiently
  • Personalization: To customize your learning experience

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They cannot be disabled.

  • User authentication and session management
  • Security tokens and CSRF protection
  • Load balancing and server assignment
  • Basic platform functionality

Functional Cookies

These cookies enable personalized features and remember your choices.

  • Language preferences
  • Study settings and preferences
  • Volume settings for audio exercises
  • Recently viewed exercises

Analytics Cookies

These cookies help us understand how visitors interact with our platform.

  • Pages visited and time spent
  • Exercise completion rates
  • Error tracking and debugging
  • Performance metrics

Marketing Cookies

These cookies may be used to show relevant content and measure campaign effectiveness.

  • Track conversions from marketing campaigns
  • Measure ad effectiveness
  • Retargeting for relevant offers

Third-Party Cookies

We use services from third-party providers that may set their own cookies:

  • Stripe: Payment processing and fraud prevention
  • Cloudinary: Media delivery and optimization
  • Google Analytics: Website usage statistics (if enabled)
  • Google OAuth: Secure authentication

These providers have their own privacy policies and cookie practices. We recommend reviewing their policies for more information.

Cookie Duration

We use both session and persistent cookies:

Session Cookies

Temporary cookies that are deleted when you close your browser. Used for maintaining your session while you navigate the platform.

Persistent Cookies

Remain on your device for a set period. Used to remember your preferences and login information. Typically expire after 30-90 days.

Managing Cookies

Browser Settings

You can control and delete cookies through your browser settings. Here's how for popular browsers:

Note: Disabling cookies may affect the functionality of PTEasy. Some features may not work properly without cookies enabled.

Opt-Out Options

You can opt out of specific cookie categories:

Impact of Disabling Cookies

If you disable cookies, you may experience:

  • Inability to stay logged in
  • Loss of personalized settings
  • Reduced functionality in exercises
  • Need to re-enter information more frequently
  • Less personalized learning experience

Do Not Track

PTEasy currently does not respond to Do Not Track (DNT) browser signals. We continue to work on ways to respond to DNT browser signals and will update this policy when we do.

Updates to This Policy

We may update this Cookie Policy from time to time. We will notify you of any material changes by posting the new Cookie Policy on this page and updating the "Last updated" date.

Your Consent: By continuing to use PTEasy, you consent to our use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your browser settings.